Cancellation Policy - Terms and Conditions

Terms and Conditions

Our cancellation, amendment and no show policies will apply only once your booking has been confirmed.
Booking: A confirmed booking is when we have confirmed and emailed you our payment receipt and voucher.

Cancellation Policy

If you cancel 7 days or less before check in date we will charge a 10% cancellation fee for every booking.
If you cancel 8 to 30 days before check in date we will charge you a 5% cancellation fee for every booking.
To cancel a booking please let us know at least 31 days prior to arrival/check-in date.  You can do this by sending us an e-mail on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or calling us on (+356) 21554685 or by sending a fax on (+356) 21555661.

Amendment Policy

If you would like to amend your booking, please let us know as early as possible prior to arrival/check-in date.
There will be no charges for any amendments done.
However, these amendments can only be accepted if availability is still possible.

No Show Policy

If you have not cancelled your booking and do not check in (No Show) we will have to impose a "no show" charge.
The "no show" charge depends on your package deal and can vary from 30% up to the total price of the booking.  We will do our utmost to keep your "no show" charge as low as possible.